Terms and conditions

Bookings:

      • Prices are per room/apartment, per night, including breakfast, VAT and daily housekeeping. Actual prices are valid until December 31, 2019.
  • We confirm the reservation once we received a 30% non-refundable deposit, within 5 days, via bank transfer.

B&B rooms:  The remainder will be paid on departure. Please note that we accept payment in cash, bank transfer or Paypal (subject to a 5% surcharge). We do not accept credit cards.

Studio/Apartment: The remainder will be paid no later than 4 weeks before arrival via bank transfer or via Paypal (subject to a 5% surcharge).

  • When booking 4 weeks before arrival the total travel sum must be paid.
  • Check-in is  from 16.00h. Please let us know if you arrive earlier or after 23.00h.
  • For a late check-in after 11.00 PM we charge € 10 extra.

 

Cancellation policy: 

  • If you choose to cancel a part of your stay whilst here, you will be liable for the full cost of your stay originally booked.
  • We advise you to take a (cancellation) travel insurance.

 
Children

  • Children younger than 3 years old are only allowed in the studio and apartment.
  • Please keep in mind there are no special facilities for young children, neither there is a dedicated pool guard.

Food and drinks:

For reasons of safety and hygiene it is not allowed to prepare your own drinks and food in our kitchen and / or to consume in the public areas.

 

Conditions of stay:

El Níspero Dulce is a place to relax. We reserve the right to terminate your booking immediately without being liable for any refund or compensation when you engage in unacceptable behavior that causes a disturbance or nuisance to other guests.


Damage:

Normally we don’t charge for minor damages but we reserve the right to make a charge on the customer’s invoice if the damage is significant. This is done by a separate invoice that you can use for your travel insurance.

Pets Policy:
Pets are not allowed.


Smoking Policy:

Smoking is not allowed inside. Smoking is only allowed in the designated areas. 


Mobility: 

Due to the number of stairs at El Níspero Dulce, it is not suitable for people with mobility issues.

Personal Effects:
We are not responsible for loss or robbery of your belongings. Your room is provided with a locked door and we recommend you ensure it is locked when you leave the house.



El Níspero Dulce, 11th of November 2018